Help Or Questions?
For customer support, or if you have any questions about my programs,
please contact my customer care team:
Reach Yaro On Social Media
You can also reach me via social media:
Frequently Asked Questions
Have A Question? See Below...
If you need customer service, have billing queries, or need help with any program within the EJ Insider members area, email –
My Client Care Team or myself will get back to you within 24 hours, usually much quicker.
You can get in touch via my Twitter or Facebook, which I monitor daily.
You can reach my Client Care Team via Live Chat – You will see the chat box at the bottom right hand side of the website.
You can give me a call at +1 778 512 9000, but email is the best option for a quick reply from my team.
Paying Member Access
If you've changed your credit card, or your current one has expired, watch this quick video to find out how to update your details.
Yaro offers a no-quibbles 30 day money back guarantee for all his products except Blog Mastermind (see separate question for those conditions). If you're paying on an instalment plan, then each individual payment has a 30 day guarantee. If you have any questions email us at: firstname.lastname@example.org.
Existing members who have purchased additional products can use the same login details set previously, the new items will be added to your download area.
If you're a new member and have just bought your first EJ product, you'll be sent a Welcome Email with your login details. This can take up to an hour to arrive.
If it hasn't arrived after an hour, try these steps to locate it:
1. Check your Spam/Trash folders
2. Check any sub-folders or labels where you might normally direct Yaro's emails – you might have a rule or a label in place.
3. If using Gmail, check the Promotions tab.
4. Do a search in ‘All Mail Items' (or from ‘Inbox' in Gmail) for the product name, or for our email address email@example.com
If none of these work, contact Support and we'll help you.
If you can't login to your EJ Insider dashboard, try these steps:
1. Clear the ‘cache' in your browser settings (usually under ‘Delete History' or similar). Try logging in again.
2. If that didn't work, try logging in using a different browser – if you're using Chrome now, try Firefox or Internet Explorer, or both!
3. Try logging in using a different device – if you're on your laptop, try logging in on a phone, a tablet, or someone else's computer.
If none of those work, please contact Support to re-set your account.
1. Login to your ejinsider.com members area – www.ejinsider.com/members
2. Find the product you've purchased in the Dashboard, and click on the blue link to go to the product page.
3. Right click the link and choose “save as” or “save target” or “save link” to download the PDF to your computer.
If you're having problems with the download, these steps might help:
1. Clear the ‘cache' in your browser settings (usually under ‘Delete History' or similar). Try downloading again.
2. Try using a different browser – if you're using Chrome now, try Firefox or Internet Explorer, or both!
3. If that didn't work, try again using a different device – if you're on your laptop, try on a phone, a tablet, or someone else's computer.
If none of those work, please contact Support and we'll help you.
If you're a new member, start here!
This video will introduce you to the members only area, show you how to access your products, change your user name and password, and more.
Blog Mastermind Questions
Concerning the differences between the programs:
Blog Mastermind 2.0 is Yaro's flagship training program, and by far the most comprehensive step-by-step course out there on how to use your blog and email list to sell digital products like ebooks, membership sites and online courses.
If you want to turn your knowledge into an online business using blogging as the foundation to build your audience and attract the right customers for your product, this is the perfect course for you.
It's a self-study program, which you can work through as quickly or as slowly as you like. You can also ask Yaro questions directly every month during live coaching webinars, or email the questions in advance if you can't make the webinar.
LAPTOP LIFESTYLE ACADEMY
The Laptop Lifestyle Academy is NOT a step-by-step course. It's designed as your support system to help you solve problems, hold you accountable and make sure you don't give up on your business dreams.
The Academy includes access to Yaro, other mentors (entrepreneurs who already make money online), and also a ‘family' of people still working to start and grow their business.
The Academy also includes over 30 training programs, but they are not structured like a big course. They are short and designed to help you solve specific problems as you grow your business, however you won't likely need all of them.
Think of the Academy as an online workshop full of mentors, other students and a lead coach (Yaro), available to you 24 hours a day, 7 days a week.
WHICH PROGRAM SHOULD YOU TAKE?
In an ideal situation, take both programs (there is a discount if you bundle them together).
Blog Mastermind will guide you through the entire process of building you blog, email list, and selling your first product.
The Academy offers you the support you need every day to deal with the challenges you will face and to make sure you do not give up.
If you're budget is small, start with the Academy. If you only want Yaro's best training course, start with Blog Mastermind 2.0.
I want to be very clear about my refund policy for this program.
My goal is to attract people who are motivated, have done their research and decided Blog Mastermind is the right program for your situation, and most importantly, you are committed to applying the system I am teaching you.
The first thing you need to know about my guarantee is that you have a 30 day window to try the program before the refund period ends.
This means anytime within the first 30 days from the day you purchased you can request a refund if you decide the program is not working for you. I will reverse your payment so you get your money back, if the following conditions are met…
Refund Guarantee Conditions
When you request a refund you must show that you actually applied the system and it did not work for you. This means that you went through the tasks in Blog Mastermind step-by-step to do the following:
- Set up your blog and email list
- Set up a two week email sequence to promote your first offer
This is what Blog Mastermind teaches you how to do. To qualify for the refund, you have to show me you set these basic things up following the steps in the program, but it did not work for you. I will then be happy to fully refund your program fee.
Note that one of my customer care team members will phone you so you can demonstrate that you have taken those the actions that the program instructs you to take.
Do not request a refund if you have not taken action. That would not honour the commitment you made to me and the program when you first joined.
If you are ready to ask for the refund, email firstname.lastname@example.org to setup your cancellation phone call.
The same 30-Day Money Back Guarantee applies to the “Full Payment Option” or the “Payment Plan” installments option.
Yes! Yaro holds monthly live webinars, and he asks all his students to join in by submitting the questions that they have.
By answering live, all students can benefit from hearing the answers to everyone else's questions – often they are common issues and will be helpful to everyone.
You can ask the questions live on the webinar, and discuss them with Yaro. If you can't make it to the webinar, you can simply email your questions in beforehand, and Yaro will answer them during the call. Every webinar is recorded so you can listen to the answers in your own time.
Apart from the monthly webinars, there is no other mentoring or coaching component to the course, although our Support team may be able to assist depending on the nature of the question.
As much time as you need!
Once you have fully paid for the course, you have permanent access to it for as long as this website exists.
You can complete it within the 6 weeks timeframe, or you can take a year – it's entirely up to you. There are no schedules or deadlines that you need to work to.
We think the important thing is to read, watch and implement all the information as you go, in your own time.
If you're new to EJ Insider, or just haven't joined us on a webinar because it seemed too hard, then watch this video to discover how easy our webinars are to join. Don't miss out on this opportunity for direct access to Yaro, and to have your questions personally answered.
Check out this step by step guide and discover how simple it is to become part of one of Yaro's training webinars.
You can also download a PDF version of it here.
We get asked all the time about profitable niches – and the simple answer to this question is:
Can you provide value to a certain group of people in a market, a group who are willing to spend money on what you offer?
If you can help people get a result that they desire, you can make money in that market.
That's not a question we can answer for you – you need to get out there and talk to people in the market, start helping them, and then use that data to decide whether to build a proper blog business around that subject.
This research process is very important, which is why Yaro has an entire program about it – The Blog Money Finder.
These two blog posts by Yaro should also help you:
and then this one
We recommend you start by going through Yaro's free report, the Blog Profits Blueprint. There is a LOT of information there, and enough guidance to get you up and running and beginning to make money with your blog business if you follow the advice.
You should also check out the ‘Getting started with your Blog' guide. This will help you get set up with the basics, including a domain name, blog hosting and an email newsletter.
For some help in working out what niche/market/topic you should concentrate on, Yaro's Blog Money Finder will help you pinpoint it exactly, and save a lot of money in trial and error.
Then, when you are ready to take the next step with Yaro as your coach, you can invest in his coaching programs .
There's something for you no matter what stage you're at right now!
Yes, you can!
If you are interested in having direct access to Yaro for one-on-one advice, the most cost effective way is to join Yaro's Laptop Lifestyle Academy.
The Laptop Lifestyle Academy includes 24-hour access to a private forum community, direct coaching from Yaro who is active almost daily, live webinars, Q&A sessions and more. Yaro can also review your site as part of the membership. You can read more about it here:
If you would actually prefer one-on-one coaching, Yaro does offer private coaching sessions.
Here are the details: Private Coaching
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