Existing members who have purchased additional products can use the same login details set previously, the new items will be added to your download area.
If you're a new member and have just bought your first EJ product, you'll be sent a Welcome Email with your login details. This can take up to an hour to arrive.
If it hasn't arrived after an hour, try these steps to locate it:
1. Check your Spam/Trash folders
2. Check any sub-folders or labels where you might normally direct Yaro's emails – you might have a rule or a label in place.
3. If using Gmail, check the Promotions tab.
4. Do a search in ‘All Mail Items' (or from ‘Inbox' in Gmail) for the product name, or for our email address firstname.lastname@example.org
If none of these work, contact Support and we'll help you.