If you've changed your credit card, or your current one has expired, watch this quick video to find out how to update your details.

• Click Here To Update Your Credit Card

If you're a new member, start here!

This video will introduce you to the members only area, show you how to access your products, change your user name and password, and more.

1. Login to your ejinsider.com members area – www.ejinsider.com/members

2. Find the product you've purchased in the Dashboard, and click on the blue link to go to the product page.

3. Right click the link and choose “save as” or “save target” or “save link” to download the PDF to your computer.

If you're having problems with the download, these steps might help:

1. Clear the ‘cache' in your browser settings (usually under ‘Delete History' or similar). Try downloading again.

2. Try using a different browser – if you're using Chrome now, try Firefox or Internet Explorer, or both!

3. If that didn't work, try again using a different device – if you're on your laptop, try on a phone, a tablet, or someone else's computer.

If none of those work, please contact Support and we'll help you.

Existing members who have purchased additional products can use the same login details set previously, the new items will be added to your download area.

If you're a new member and have just bought your first EJ product, you'll be sent a Welcome Email with your login details. This can take up to an hour to arrive.

If it hasn't arrived after an hour, try these steps to locate it:

1. Check your Spam/Trash folders

2. Check any sub-folders or labels where you might normally direct Yaro's emails – you might have a rule or a label in place.

3. If using Gmail, check the Promotions tab.

4. Do a search in ‘All Mail Items' (or from ‘Inbox' in Gmail) for the product name, or for our email address support@yaro.blog

If none of these work, contact Support and we'll help you.

If you can't login to your EJ Insider dashboard, try these steps:

1. Clear the ‘cache' in your browser settings (usually under ‘Delete History' or similar). Try logging in again.

2. If that didn't work, try logging in using a different browser – if you're using Chrome now, try Firefox or Internet Explorer, or both!

3. Try logging in using a different device – if you're on your laptop, try logging in on a phone, a tablet, or someone else's computer.

If none of those work, please contact Support to re-set your account.

Yaro offers a no-quibbles 30 day money back guarantee for all his products except Blog Mastermind (see separate question for those conditions). If you're paying on an instalment plan, then each individual payment has a 30 day guarantee. If you have any questions email us at: yaro@entrepreneurs-journey.com.